Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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All ideas

    Showing 38 of 38

    Ability to favorite freqently used reports

    I think it would be useful to have the ability to "flag" or "favorite" frequently used reports. Sometimes those needs may change, so a way to quickly favorite or unfavorite them could prove useful
    Guest 9 months ago in Reporter 0

    Enhancements to the Tape Chart for Unassigned Rooms

    I would like to propose an enhancement to the tape chart functionality to make it more dynamic and user-friendly. This feature would focus on improving the handling of unassigned rooms and streamlining reservation management: Proposed Features: Di...
    Andrew Weir about 1 year ago in Reservations 1 Reviewing

    Inbound calls auto open owner/reservation profile

    By connecting phone lines to RDP, search the owner index or reservation index with caller IDs (or owner number typed via keypad by the owner) to pull up their profile. This would be useful in most departments - reservations desks could pull up and...
    Amber Verville 5 months ago in RDPWin 0

    signature capture indicator on reservation when in house status mode

    When checking a guest in via the house status mode there is no indicator that the guest has signed the registration form. Would like to see some type of indicator that the guest has signed the registration form.
    Michael Steinhoff 3 months ago in Reservations 0

    Deposit Rule by Rate Plan TYPE

    Currently, there is an option to add deposit rules by individual rate plans, but would be convenient to catagorize by rate plan type, such as packages, so that we don't have to duplicate the same depsosit rule over and over for each package we offer.
    Ken Danielson 10 months ago in RDPWin 0

    Arrivals 'Calendar' should not populate the arrivals until you select a date

    Currently, when you go to the next month using the ► on the calendar in the 'Arrivals' tab, it refreshes the page and displays all of the arrivals before you can select a date. If you want to go forward 2 months, you can't just click the ► twice, ...
    Joe Warriner 7 months ago in Front Desk 0

    Tick-able [Daily Charges] from the tab.

    I love the new feature to change comments by clicking the [Change Comments] button on the [Comments] tab (rather than opening up the reservation every time).Could you do the same with the [Daily Charges] tab? (Make it editable so we don't need to ...
    Joe Warriner 7 months ago in Front Desk 0

    'Default Email' should be a radio button

    Currently you have to select 'No' on the old email address and then 'Yes' on the new one to change a default email address. It would be nice if it was just a radio button 🔘︎ which requires one click rather than 4.
    Joe Warriner 7 months ago in Front Desk 1

    Move Authorizations to another Reservation

    The ability to move a Credit Card Authorization (Security Hold/Credit Limit) to another reservation. Currently, we take a Security Auth when the guest checks in, but if the guest then books a consecutive stay (through Expedia etc. rather than just...
    Joe Warriner 7 months ago in Front Desk 0

    Link CC to a Folio Type

    It would be nice if CCs and VCCs were linked to the folio for which they were added, so when an Expedia VCC is added to a reservation, it's added to the M folio (group folio) and is the CC used when charging anything to the Group folio. Similarly,...
    Joe Warriner 7 months ago in Front Desk 0