Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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    Showing 38 of 38

    Rate Plan Cut Off for Group Rate Codes

    Group rates are sometimes non-guaranteed and courtesy agreements only (think wedding or family reunion where the client will not guarantee a block but wants a discounted rate for family/friends staying for the event) In this scenario we offer a ra...
    Guest about 2 months ago in  0

    Additional Guest vs Sharewiths

    We have a few hotels that get a large number of college athletic teams, sporting events, where there are several guests sharing a room but not a scenario of split rates or billed charges. It would be a time saver in reservation input, if there was...
    Matthew Jones over 1 year ago in Front Desk 1 Reviewing

    Dynamic Promotional Pricing

    We would like to see functionality on rates in where we can revise each rate plan dynamically with different % changes on one rate plan- similar to the BAR rate
    Guest 2 months ago in Rate Management 0

    Enhancements to the Tape Chart for Unassigned Rooms

    I would like to propose an enhancement to the tape chart functionality to make it more dynamic and user-friendly. This feature would focus on improving the handling of unassigned rooms and streamlining reservation management: Proposed Features: Di...
    Andrew Weir about 1 year ago in Reservations 1

    Arrivals 'Calendar' should not populate the arrivals until you select a date

    Currently, when you go to the next month using the ► on the calendar in the 'Arrivals' tab, it refreshes the page and displays all of the arrivals before you can select a date. If you want to go forward 2 months, you can't just click the ► twice, ...
    Joe Warriner 5 months ago in Front Desk 0

    Tick-able [Daily Charges] from the tab.

    I love the new feature to change comments by clicking the [Change Comments] button on the [Comments] tab (rather than opening up the reservation every time).Could you do the same with the [Daily Charges] tab? (Make it editable so we don't need to ...
    Joe Warriner 5 months ago in Front Desk 0

    'Default Email' should be a radio button

    Currently you have to select 'No' on the old email address and then 'Yes' on the new one to change a default email address. It would be nice if it was just a radio button 🔘︎ which requires one click rather than 4.
    Joe Warriner 5 months ago in Front Desk 1

    Move Authorizations to another Reservation

    The ability to move a Credit Card Authorization (Security Hold/Credit Limit) to another reservation. Currently, we take a Security Auth when the guest checks in, but if the guest then books a consecutive stay (through Expedia etc. rather than just...
    Joe Warriner 5 months ago in Front Desk 0

    Link CC to a Folio Type

    It would be nice if CCs and VCCs were linked to the folio for which they were added, so when an Expedia VCC is added to a reservation, it's added to the M folio (group folio) and is the CC used when charging anything to the Group folio. Similarly,...
    Joe Warriner 5 months ago in Front Desk 0

    Quicker Room Assignment

    A few ways it could be sped up:• an option to right-click & 'Assign Room' without opening the reservation (from the 'Arrivals' tab & 'Reservations Analysis' page)• Having the [Room#]/'Available Rooms' window auto-fill with the options with...
    Joe Warriner 5 months ago in Front Desk 0