Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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3rd Party Interfaces

    Trying to put Credit Card Fees on Back End - meaning when guest cancels

    We do not charge a credit card processing fee on the front end when a guest makes a reservation. In other words, we do not have the 3% credit card fee option enabled at the time of booking. However, if a guest cancels and is eligible for a partial...
    Guest 15 days ago in Reservations 0

    Reservation History for additional guests

    In our business we need to keep track of the stays for all the guests at a cottage. The additional guest feature is great however; it does not currently show the historical reservations these people were added to. There is a tab for reservations b...
    Guest about 2 months ago in Reservations 0

    Daily Rates

    Please add a feature to show occupancy by room type on the daily rates update so we can see occupancy by day and by room type
    Guest 22 days ago in Rate Management 0

    LOS by multiple room types

    Please add a feature to click multiple rooms under the LOS restrictions so if we have multiple room types with the same length of stay we can update them at the same time
    Guest 22 days ago in Rate Management 0

    Remaining Revenue Opportunity

    As someone responsible for yielding rates, forecasting, budgeting, and making daily yield decisions, I would like to suggest adding a new view within Yield Management. In addition to showing how many rooms I have remaining and how many rooms I sta...
    Mark Ryan about 2 months ago in Rate Management 0

    indicator for self check-in reservations 100% complete

    When a guest has used the self check-in option and completed the registration form and fully paid the balance due the system should provide an indicator to the front desk staff that the self check-in process is 100% complete.
    Michael Steinhoff 9 months ago in Reservations 2

    Enhancements to the Tape Chart for Unassigned Rooms

    I would like to propose an enhancement to the tape chart functionality to make it more dynamic and user-friendly. This feature would focus on improving the handling of unassigned rooms and streamlining reservation management: Proposed Features: Di...
    Andrew Weir over 1 year ago in Reservations 1 Reviewing

    Dynamic Promotional Pricing

    We would like to see functionality on rates in where we can revise each rate plan dynamically with different % changes on one rate plan- similar to the BAR rate
    Guest 10 months ago in Rate Management 0

    Group Blocking

    The group blocking feature need to be more precise. The multiple rate and room type choosing option required in a better UI/friendly. The option should be constructed like choose number of rooms in each category, rate and save in same tab rather t...
    Guest over 1 year ago in Reservations 0

    Rate Plan & Rate Set Setup

    The rate plan and rate set need to be more easy to set-up and user friendly. The current set-up is complicated in an extend. Required a dates based set-up rather than a rate set based means the rates could be easily set-up based on the dates perio...
    Guest over 1 year ago in Rate Management 0