Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

ADD A NEW IDEA

All ideas

    Quicker Room Assignment

    A few ways it could be sped up:• an option to right-click & 'Assign Room' without opening the reservation (from the 'Arrivals' tab & 'Reservations Analysis' page)• Having the [Room#]/'Available Rooms' window auto-fill with the options with...
    Joe Warriner 12 months ago in Front Desk 0

    2 IRM confirmation emails (one for new res's booked and one for groups)

    We have group bookings and regular guest bookings at our hotel. It would be nice for the IRM to send a different confirmation emails to those who book through a group# or name and those who book outside of the group (regular bookings). It seems li...
    Molly Arnold about 2 years ago in IRM 2

    Integration with TopKey.io or deeper integration with Quickbooks Online

    Topkey seems to provide a pretty seamless integration between the PMS and QBO. Allows for receipt tagging, bill pay with ACH from the platform, approval flows, etc. This could streamline monthly statement prep.
    Guest 6 months ago in 3rd Party Interfaces 0

    Group Master Statement and Folios

    It would be nice when print statements for a Group Master, for example one that is ongoing and not tied to a particular event/dates. That when printing the statement to send to the Company, it gave the option to print the folio's on the Statement ...
    Matthew Jones over 1 year ago in Sales and Catering 0 Reviewing

    Owner Comision by rate

    will be great if at the moment to create a rate plan, we could assign owner commission code since there, right now we can only have 2 options for P reservations and R reservations in the room number master, but sometimes we need to make a promotio...
    Guest 7 months ago in Reservations 0

    Add "Checked Out" Radio Button

    To add a radio button to indicate checked out vacant rooms on the housekeeping schedule
    Guest 7 months ago in Housekeeping 0

    Add a pause button on housekeeping mobile module

    Currently there is only start and complete buttons when cleaning a room. Sometimes housekeepers take a break while cleaning a unit for lunch, etc. Adding a pause button would be helpful to get a truer idea of the time actually cleaning the room.
    Guest over 1 year ago in Housekeeping 0

    Rate Plan Cut Off for Group Rate Codes

    Group rates are sometimes non-guaranteed and courtesy agreements only (think wedding or family reunion where the client will not guarantee a block but wants a discounted rate for family/friends staying for the event) In this scenario we offer a ra...
    Guest 9 months ago in Masters 0

    Pre-assign Group Room blocking

    It will be great to have a option for auto-assign rooms for group reservations. Also, a ability to choose or pre-assign rooms from the rooming list.
    Guest over 1 year ago in Front Desk 0

    Name Change for Family Member Needs to update future reservations

    We are a timeshare resort. Lots of generational changes to ownership. When a spouse passes away, we have to manually change future reservations already created in the next 2 year cycle so that the surviving spouse, who has already been through the...
    Guest almost 2 years ago in Owners 0