Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

ADD A NEW IDEA

RDPWin

    Showing 21 of 38

    Group Master Notes

    It would be nice to have in our Group Masters when you select the "Notes" tab, to have multiple note sections similar to a guest reservation notes has. Ideally: Group Notes, Billing Notes, Sales Notes. Our University location has a lot of departme...
    Matthew Jones 3 days ago in Masters 0

    Add "Checked Out" Radio Button

    To add a radio button to indicate checked out vacant rooms on the housekeeping schedule
    Guest 4 days ago in Housekeeping 0

    Quick login/logout (switch user) option

    We usually have more FD agents than Computers on busy shifts. This (along with the fact that RDP is slow at logging in/out and the fact that it's not very obvious who's account is logged in) often means that our agents are not logged into their ow...
    Joe Warriner 5 months ago in Front Desk 0

    Add an e-mail when certain night audit warnings are ignored

    It would be beneficial for management to receive an e-mail if the person running night audit ignores/skips a critical step
    Guest 8 months ago in Night Audit 0

    Ability to favorite freqently used reports

    I think it would be useful to have the ability to "flag" or "favorite" frequently used reports. Sometimes those needs may change, so a way to quickly favorite or unfavorite them could prove useful
    Guest 7 months ago in Reporter 0

    Inbound calls auto open owner/reservation profile

    By connecting phone lines to RDP, search the owner index or reservation index with caller IDs (or owner number typed via keypad by the owner) to pull up their profile. This would be useful in most departments - reservations desks could pull up and...
    Amber Verville 4 months ago in RDPWin 0

    Additional Guest vs Sharewiths

    We have a few hotels that get a large number of college athletic teams, sporting events, where there are several guests sharing a room but not a scenario of split rates or billed charges. It would be a time saver in reservation input, if there was...
    Matthew Jones over 1 year ago in Front Desk 1 Reviewing

    Arrivals 'Calendar' should not populate the arrivals until you select a date

    Currently, when you go to the next month using the ► on the calendar in the 'Arrivals' tab, it refreshes the page and displays all of the arrivals before you can select a date. If you want to go forward 2 months, you can't just click the ► twice, ...
    Joe Warriner 5 months ago in Front Desk 0

    Tick-able [Daily Charges] from the tab.

    I love the new feature to change comments by clicking the [Change Comments] button on the [Comments] tab (rather than opening up the reservation every time).Could you do the same with the [Daily Charges] tab? (Make it editable so we don't need to ...
    Joe Warriner 5 months ago in Front Desk 0

    'Default Email' should be a radio button

    Currently you have to select 'No' on the old email address and then 'Yes' on the new one to change a default email address. It would be nice if it was just a radio button 🔘︎ which requires one click rather than 4.
    Joe Warriner 5 months ago in Front Desk 1