Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

ADD A NEW IDEA

Front Desk

    Showing 11 of 36

    Quick login/logout (switch user) option

    We usually have more FD agents than Computers on busy shifts. This (along with the fact that RDP is slow at logging in/out and the fact that it's not very obvious who's account is logged in) often means that our agents are not logged into their ow...
    Joe Warriner 7 months ago in Front Desk 0

    Arrivals 'Calendar' should not populate the arrivals until you select a date

    Currently, when you go to the next month using the ► on the calendar in the 'Arrivals' tab, it refreshes the page and displays all of the arrivals before you can select a date. If you want to go forward 2 months, you can't just click the ► twice, ...
    Joe Warriner 7 months ago in Front Desk 0

    Tick-able [Daily Charges] from the tab.

    I love the new feature to change comments by clicking the [Change Comments] button on the [Comments] tab (rather than opening up the reservation every time).Could you do the same with the [Daily Charges] tab? (Make it editable so we don't need to ...
    Joe Warriner 7 months ago in Front Desk 0

    Move Authorizations to another Reservation

    The ability to move a Credit Card Authorization (Security Hold/Credit Limit) to another reservation. Currently, we take a Security Auth when the guest checks in, but if the guest then books a consecutive stay (through Expedia etc. rather than just...
    Joe Warriner 7 months ago in Front Desk 0

    Link CC to a Folio Type

    It would be nice if CCs and VCCs were linked to the folio for which they were added, so when an Expedia VCC is added to a reservation, it's added to the M folio (group folio) and is the CC used when charging anything to the Group folio. Similarly,...
    Joe Warriner 7 months ago in Front Desk 0

    Quicker Room Assignment

    A few ways it could be sped up:• an option to right-click & 'Assign Room' without opening the reservation (from the 'Arrivals' tab & 'Reservations Analysis' page)• Having the [Room#]/'Available Rooms' window auto-fill with the options with...
    Joe Warriner 7 months ago in Front Desk 0

    Event Calendar

    It would be nice if there was a simple way to input events for individual days of the year, that would allow a highlight on the date in availability screen, similar to how Min LOS highlights now. So that when you hover over the date, it shows the ...
    Matthew Jones 10 months ago in Front Desk 1

    Add ability to disable POS Room Changes

    When a guest pays with cash or exceeds their credit limit, it would be useful to have a feature that restricts/prevents Room Charging from POS systems (like MICROS). Similar to the 'Allow Move' checkbox, I propose adding an 'Allow Incidentals' opt...
    Mark Ryan over 1 year ago in Front Desk 0 Reviewing

    Pre-assign Group Room blocking

    It will be great to have a option for auto-assign rooms for group reservations. Also, a ability to choose or pre-assign rooms from the rooming list.
    Guest about 1 year ago in Front Desk 0

    Add the [Display Group] button to Res Analysis

    This button is available in Arrivals, Departures and In-House but is missing from Res Analysis.
    Joe Warriner 7 months ago in Front Desk 0