Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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All ideas

    Ability to favorite freqently used reports

    I think it would be useful to have the ability to "flag" or "favorite" frequently used reports. Sometimes those needs may change, so a way to quickly favorite or unfavorite them could prove useful
    Guest over 1 year ago in Reporter 0

    Inbound calls auto open owner/reservation profile

    By connecting phone lines to RDP, search the owner index or reservation index with caller IDs (or owner number typed via keypad by the owner) to pull up their profile. This would be useful in most departments - reservations desks could pull up and...
    Amber Verville about 1 year ago in RDPWin 0

    Virtual Store | Multiple Revenue Allocation for Add-On

    Currently, any item added to the Virtual Store as an add-on during online booking only allows the revenue for that item to post to a single G/L account. Similar to how a Package Rate Plan can be built with multiple components, it would be helpful ...
    Mark Ryan 8 months ago in IRM 0

    Link CC to a Folio Type

    It would be nice if CCs and VCCs were linked to the folio for which they were added, so when an Expedia VCC is added to a reservation, it's added to the M folio (group folio) and is the CC used when charging anything to the Group folio. Similarly,...
    Joe Warriner about 1 year ago in Front Desk 0

    Add More Reservation Actions to the IRM Reservations Page

    We receive a large number of IRM reservations during the off-season, many of which require additional handling. While reservations can already be linked from within the IRM Reservations page, it would be helpful to have a few additional basic acti...
    Guest 5 months ago in IRM 0

    signature capture indicator on reservation when in house status mode

    When checking a guest in via the house status mode there is no indicator that the guest has signed the registration form. Would like to see some type of indicator that the guest has signed the registration form.
    Michael Steinhoff 10 months ago in Reservations 0

    IRM promo code entry available to reservations agent

    A reservations agent should have the option of entering an IRM promo code so that the rates tied to the promo code get populated the same way that a guest sees the rates when booking on the IRM.
    Michael Steinhoff 10 months ago in Reservations 0

    Event Calendar

    It would be nice if there was a simple way to input events for individual days of the year, that would allow a highlight on the date in availability screen, similar to how Min LOS highlights now. So that when you hover over the date, it shows the ...
    Matthew Jones over 1 year ago in Front Desk 1

    Deposit Rule by Rate Plan TYPE

    Currently, there is an option to add deposit rules by individual rate plans, but would be convenient to catagorize by rate plan type, such as packages, so that we don't have to duplicate the same depsosit rule over and over for each package we offer.
    Ken Danielson over 1 year ago in RDPWin 0

    Add ability to disable POS Room Changes

    When a guest pays with cash or exceeds their credit limit, it would be useful to have a feature that restricts/prevents Room Charging from POS systems (like MICROS). Similar to the 'Allow Move' checkbox, I propose adding an 'Allow Incidentals' opt...
    Mark Ryan about 2 years ago in Front Desk 0 Reviewing