Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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All ideas

    signature capture indicator on reservation when in house status mode

    When checking a guest in via the house status mode there is no indicator that the guest has signed the registration form. Would like to see some type of indicator that the guest has signed the registration form.
    Michael Steinhoff 9 months ago in Reservations 0

    IRM promo code entry available to reservations agent

    A reservations agent should have the option of entering an IRM promo code so that the rates tied to the promo code get populated the same way that a guest sees the rates when booking on the IRM.
    Michael Steinhoff 9 months ago in Reservations 0

    Dynamic Promotional Pricing

    We would like to see functionality on rates in where we can revise each rate plan dynamically with different % changes on one rate plan- similar to the BAR rate
    Guest 9 months ago in Rate Management 0

    Event Calendar

    It would be nice if there was a simple way to input events for individual days of the year, that would allow a highlight on the date in availability screen, similar to how Min LOS highlights now. So that when you hover over the date, it shows the ...
    Matthew Jones about 1 year ago in Front Desk 1

    Deposit Rule by Rate Plan TYPE

    Currently, there is an option to add deposit rules by individual rate plans, but would be convenient to catagorize by rate plan type, such as packages, so that we don't have to duplicate the same depsosit rule over and over for each package we offer.
    Ken Danielson over 1 year ago in RDPWin 0

    Inbound calls auto open owner/reservation profile

    By connecting phone lines to RDP, search the owner index or reservation index with caller IDs (or owner number typed via keypad by the owner) to pull up their profile. This would be useful in most departments - reservations desks could pull up and...
    Amber Verville 11 months ago in RDPWin 0

    Add ability to disable POS Room Changes

    When a guest pays with cash or exceeds their credit limit, it would be useful to have a feature that restricts/prevents Room Charging from POS systems (like MICROS). Similar to the 'Allow Move' checkbox, I propose adding an 'Allow Incidentals' opt...
    Mark Ryan almost 2 years ago in Front Desk 0 Reviewing

    Adding component to Discount On BAR

    By being to add a component to discount on Bar, it would allow us to create Packages that float off Bar as oppose to a set rate.
    Guest almost 2 years ago in Rate Management 0

    Tick-able [Daily Charges] from the tab.

    I love the new feature to change comments by clicking the [Change Comments] button on the [Comments] tab (rather than opening up the reservation every time).Could you do the same with the [Daily Charges] tab? (Make it editable so we don't need to ...
    Joe Warriner 12 months ago in Front Desk 0

    Move Authorizations to another Reservation

    The ability to move a Credit Card Authorization (Security Hold/Credit Limit) to another reservation. Currently, we take a Security Auth when the guest checks in, but if the guest then books a consecutive stay (through Expedia etc. rather than just...
    Joe Warriner 12 months ago in Front Desk 0