Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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Reservations

    Trying to put Credit Card Fees on Back End - meaning when guest cancels

    We do not charge a credit card processing fee on the front end when a guest makes a reservation. In other words, we do not have the 3% credit card fee option enabled at the time of booking. However, if a guest cancels and is eligible for a partial...
    Guest 15 days ago in Reservations 0

    Reservation History for additional guests

    In our business we need to keep track of the stays for all the guests at a cottage. The additional guest feature is great however; it does not currently show the historical reservations these people were added to. There is a tab for reservations b...
    Guest about 2 months ago in Reservations 0

    indicator for self check-in reservations 100% complete

    When a guest has used the self check-in option and completed the registration form and fully paid the balance due the system should provide an indicator to the front desk staff that the self check-in process is 100% complete.
    Michael Steinhoff 9 months ago in Reservations 2

    Enhancements to the Tape Chart for Unassigned Rooms

    I would like to propose an enhancement to the tape chart functionality to make it more dynamic and user-friendly. This feature would focus on improving the handling of unassigned rooms and streamlining reservation management: Proposed Features: Di...
    Andrew Weir over 1 year ago in Reservations 1 Reviewing

    Group Blocking

    The group blocking feature need to be more precise. The multiple rate and room type choosing option required in a better UI/friendly. The option should be constructed like choose number of rooms in each category, rate and save in same tab rather t...
    Guest over 1 year ago in Reservations 0

    signature capture indicator on reservation when in house status mode

    When checking a guest in via the house status mode there is no indicator that the guest has signed the registration form. Would like to see some type of indicator that the guest has signed the registration form.
    Michael Steinhoff 9 months ago in Reservations 0

    IRM promo code entry available to reservations agent

    A reservations agent should have the option of entering an IRM promo code so that the rates tied to the promo code get populated the same way that a guest sees the rates when booking on the IRM.
    Michael Steinhoff 9 months ago in Reservations 0

    Owner Comision by rate

    will be great if at the moment to create a rate plan, we could assign owner commission code since there, right now we can only have 2 options for P reservations and R reservations in the room number master, but sometimes we need to make a promotio...
    Guest 8 months ago in Reservations 0

    Change Group Reservations - Adding an Option

    Would it be possible to add the option of changing the number of people in the drop-down menu of "Change Group Res?" I would like the option to quickly change the number of people in each room on a group reservation.
    Sarah Akin about 1 year ago in Reservations 0