Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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Categories Front Desk
Created by Joe Warriner
Created on Aug 17, 2025

RELATED IDEAS

Quick login/logout (switch user) option

We usually have more FD agents than Computers on busy shifts. This (along with the fact that RDP is slow at logging in/out and the fact that it's not very obvious who's account is logged in) often means that our agents are not logged into their own account. This makes tracking mistakes and commissions very difficult. I have a few suggestions to improve this issue. Firstly, a FAST switch-user system (like the ones often used in bars/restaurants for servers):
• At the start of your shift, you log in as usual using your full username/password (multiple users can log in and if you haven't used that computer for over two hours, it logs you out as usual)
• Once the computer is idle for over 5/10 mins, it goes to a quick 'switch-user' screen (maybe just an onscreen keypad) and any user who's logged in for that day can just type a 4-digit pin (on screen or on the keyboards Num Pad) to switch RDP to their user.
This way, we'd easily be able to log in/out quickly and all the staff members would get used to quickly switching to their own username. One other additional idea is that each user's RDP screen has an adjustable color for the navigation panel so you can easily see if it's your color (and know that you are logged in rather than somebody else.

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