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Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@resortdata.com or visit https://support.resortdata.com.

Status Reviewing
Categories Front Desk
Created by Mark Ryan
Created on Sep 2, 2024

Add ability to disable POS Room Changes

When a guest pays with cash or exceeds their credit limit, it would be useful to have a feature that restricts/prevents Room Charging from POS systems (like MICROS). Similar to the 'Allow Move' checkbox, I propose adding an 'Allow Incidentals' option on the reservation screen. We could simply uncheck this box if charges from POS system are not permitted or is no longer allowed. Additionally, the POS system should provide return messaging to notify employees working the POS when room charging is restricted. A straightforward message such as ‘Room Charging NOT ALLOWED For This Room’ would suffice. This feature would also be beneficial for those guests who request that room charging be disabled.

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