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Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@resortdata.com or visit https://support.resortdata.com.

Categories Reservations
Created by Andrew Weir
Created on Jan 13, 2025

Enhancement to "Find Room" Feature - multiple room search

I’d like to suggest an enhancement to the "Find Room" feature to make it more dynamic and efficient for our team.

Current Functionality:

Currently, the "Find Room" feature only allows us to view one room at a time. If we search for a second room while the first is displayed, an alert is produced.

Proposed Enhancement:

It would be incredibly helpful if the "Find Room" results could display multiple rooms at the same time -example 101, 102, 157. This would allow agents to:

  1. Quickly identify the room to move guests from, and locate an N/R room or another room to move them into.

  2. Streamline the process of reallocating reservations, particularly when handling room changes or operational adjustments.

Benefits:

  • Efficiency: Reduces the time agents spend searching for individual rooms, especially during busy periods.

  • Simplicity: Makes it easier for the team to manage reservations involving N/R rooms or moves across room types.

  • Accuracy: Minimizes the risk of errors when reallocating rooms.

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