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Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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RDPWin

Additional Guest vs Sharewiths

We have a few hotels that get a large number of college athletic teams, sporting events, where there are several guests sharing a room but not a scenario of split rates or billed charges. It would be a time saver in reservation input, if there was...
Matthew Jones about 2 years ago in Front Desk 1 Shipped

Group Master Notes

It would be nice to have in our Group Masters when you select the "Notes" tab, to have multiple note sections similar to a guest reservation notes has. Ideally: Group Notes, Billing Notes, Sales Notes. Our University location has a lot of departme...
Matthew Jones 9 months ago in Masters 1 Shipped

Tape chart view 2 categories

Looking to have the option of looking at 2 room categories at once time opposed to all or just 1
Kamila Bean 7 months ago in Front Desk 2 Shipped

Arrivals 'Calendar' should not populate the arrivals until you select a date

Currently, when you go to the next month using the ► on the calendar in the 'Arrivals' tab, it refreshes the page and displays all of the arrivals before you can select a date. If you want to go forward 2 months, you can't just click the ► twice, ...
Joe Warriner about 1 year ago in Front Desk 1 Shipped

'Default Email' should be a radio button

Currently you have to select 'No' on the old email address and then 'Yes' on the new one to change a default email address. It would be nice if it was just a radio button 🔘︎ which requires one click rather than 4.
Joe Warriner about 1 year ago in Front Desk 2 Shipped

Maintain sort order and view on tape chart when changing periods

A nice feature of the tape chart is the ability to sort by Room Type or Room #, as well as (for properties like ours with lots of rooms) the ability to scroll down the page and see all rooms within one page. The issue I encounter is that when I ha...
Guest 9 months ago in Front Desk 1 Shipped

Adding Repeat guest to arrival Screen

Being able to see repeat guest upon check-in
Guest about 2 years ago in Front Desk 1 Shipped

Cancelled Reservations are more clear

We often have lots of 'Linked Reservations' connected to a group leader. It's hard to see which ones are cancelled and which are active at a glance, it would be nice it the cancelled ones were grey or strikethrough text or maybe just a [☑ Hide Can...
Joe Warriner about 1 year ago in Front Desk 1 Shipped

RDP Updates - Transparency

It would be great to receive email notifications when new versions are released. With a link to send us directly to the updates page, where once logged in, we can review the versions enhancements, bug fixes, etc...
Matthew Jones about 2 years ago in RDPWin 1 Shipped

Reservation Credit Limit - Fence/Password

Currently the credit limit on a guest reservation can be manually overridden or artificially increased without proper authorizations to match. It would be nice if this was Fenced in Menu Security, or password protected.
Matthew Jones about 2 years ago in Front Desk 1 Shipped