Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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RDPWin

    Showing 21 of 38

    Move Authorizations to another Reservation

    The ability to move a Credit Card Authorization (Security Hold/Credit Limit) to another reservation. Currently, we take a Security Auth when the guest checks in, but if the guest then books a consecutive stay (through Expedia etc. rather than just...
    Joe Warriner 5 months ago in Front Desk 0

    Link CC to a Folio Type

    It would be nice if CCs and VCCs were linked to the folio for which they were added, so when an Expedia VCC is added to a reservation, it's added to the M folio (group folio) and is the CC used when charging anything to the Group folio. Similarly,...
    Joe Warriner 5 months ago in Front Desk 0

    Quicker Room Assignment

    A few ways it could be sped up:• an option to right-click & 'Assign Room' without opening the reservation (from the 'Arrivals' tab & 'Reservations Analysis' page)• Having the [Room#]/'Available Rooms' window auto-fill with the options with...
    Joe Warriner 5 months ago in Front Desk 0

    Deposit Rule by Rate Plan TYPE

    Currently, there is an option to add deposit rules by individual rate plans, but would be convenient to catagorize by rate plan type, such as packages, so that we don't have to duplicate the same depsosit rule over and over for each package we offer.
    Ken Danielson 8 months ago in RDPWin 0

    Event Calendar

    It would be nice if there was a simple way to input events for individual days of the year, that would allow a highlight on the date in availability screen, similar to how Min LOS highlights now. So that when you hover over the date, it shows the ...
    Matthew Jones 8 months ago in Front Desk 1

    Cancelled Reservations are more clear

    We often have lots of 'Linked Reservations' connected to a group leader. It's hard to see which ones are cancelled and which are active at a glance, it would be nice it the cancelled ones were grey or strikethrough text or maybe just a [☑ Hide Can...
    Joe Warriner 5 months ago in Front Desk 0

    Add the [Display Group] button to Res Analysis

    This button is available in Arrivals, Departures and In-House but is missing from Res Analysis.
    Joe Warriner 5 months ago in Front Desk 0

    Arrivals & Departures button show remaining rooms

    The [Arrivals], [In House] & [Departures] sections in the taskbar could show the remaining number of Arrivals/Departures.. eg. [F6 Arrivals (5)] [ F7 In-House (120)] [F8 Departures (5)]
    Joe Warriner 5 months ago in Front Desk 0

    Add ability to disable POS Room Changes

    When a guest pays with cash or exceeds their credit limit, it would be useful to have a feature that restricts/prevents Room Charging from POS systems (like MICROS). Similar to the 'Allow Move' checkbox, I propose adding an 'Allow Incidentals' opt...
    Mark Ryan over 1 year ago in Front Desk 0 Reviewing

    Pre-assign Group Room blocking

    It will be great to have a option for auto-assign rooms for group reservations. Also, a ability to choose or pre-assign rooms from the rooming list.
    Guest 12 months ago in Front Desk 0