Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

ADD A NEW IDEA

RDPWin

    Inbound calls auto open owner/reservation profile

    By connecting phone lines to RDP, search the owner index or reservation index with caller IDs (or owner number typed via keypad by the owner) to pull up their profile. This would be useful in most departments - reservations desks could pull up and...
    Amber Verville 12 months ago in RDPWin 0

    Add ability to disable POS Room Changes

    When a guest pays with cash or exceeds their credit limit, it would be useful to have a feature that restricts/prevents Room Charging from POS systems (like MICROS). Similar to the 'Allow Move' checkbox, I propose adding an 'Allow Incidentals' opt...
    Mark Ryan about 2 years ago in Front Desk 0 Reviewing

    Tick-able [Daily Charges] from the tab.

    I love the new feature to change comments by clicking the [Change Comments] button on the [Comments] tab (rather than opening up the reservation every time).Could you do the same with the [Daily Charges] tab? (Make it editable so we don't need to ...
    Joe Warriner about 1 year ago in Front Desk 0

    Move Authorizations to another Reservation

    The ability to move a Credit Card Authorization (Security Hold/Credit Limit) to another reservation. Currently, we take a Security Auth when the guest checks in, but if the guest then books a consecutive stay (through Expedia etc. rather than just...
    Joe Warriner about 1 year ago in Front Desk 0

    Quicker Room Assignment

    A few ways it could be sped up:• an option to right-click & 'Assign Room' without opening the reservation (from the 'Arrivals' tab & 'Reservations Analysis' page)• Having the [Room#]/'Available Rooms' window auto-fill with the options with...
    Joe Warriner about 1 year ago in Front Desk 0

    Add "Checked Out" Radio Button

    To add a radio button to indicate checked out vacant rooms on the housekeeping schedule
    Guest 8 months ago in Housekeeping 0

    Add a pause button on housekeeping mobile module

    Currently there is only start and complete buttons when cleaning a room. Sometimes housekeepers take a break while cleaning a unit for lunch, etc. Adding a pause button would be helpful to get a truer idea of the time actually cleaning the room.
    Guest over 1 year ago in Housekeeping 0

    Rate Plan Cut Off for Group Rate Codes

    Group rates are sometimes non-guaranteed and courtesy agreements only (think wedding or family reunion where the client will not guarantee a block but wants a discounted rate for family/friends staying for the event) In this scenario we offer a ra...
    Guest 10 months ago in Masters 0

    Pre-assign Group Room blocking

    It will be great to have a option for auto-assign rooms for group reservations. Also, a ability to choose or pre-assign rooms from the rooming list.
    Guest over 1 year ago in Front Desk 0

    Add the [Display Group] button to Res Analysis

    This button is available in Arrivals, Departures and In-House but is missing from Res Analysis.
    Joe Warriner about 1 year ago in Front Desk 0