Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email [email protected] or visit https://support.resortdata.com.

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All ideas

    Showing 36 of 36

    signature capture indicator on reservation when in house status mode

    When checking a guest in via the house status mode there is no indicator that the guest has signed the registration form. Would like to see some type of indicator that the guest has signed the registration form.
    Michael Steinhoff 9 days ago in Reservations 0

    indicator for self check-in reservations 100% complete

    When a guest has used the self check-in option and completed the registration form and fully paid the balance due the system should provide an indicator to the front desk staff that the self check-in process is 100% complete.
    Michael Steinhoff 9 days ago in Reservations 0

    IRM promo code entry available to reservations agent

    A reservations agent should have the option of entering an IRM promo code so that the rates tied to the promo code get populated the same way that a guest sees the rates when booking on the IRM.
    Michael Steinhoff 9 days ago in Reservations 0

    Rate Plan Cut Off for Group Rate Codes

    Group rates are sometimes non-guaranteed and courtesy agreements only (think wedding or family reunion where the client will not guarantee a block but wants a discounted rate for family/friends staying for the event) In this scenario we offer a ra...
    Guest 22 days ago in  0

    Dynamic Promotional Pricing

    We would like to see functionality on rates in where we can revise each rate plan dynamically with different % changes on one rate plan- similar to the BAR rate
    Guest 26 days ago in Rate Management 0

    Quick login/logout (switch user) option

    We usually have more FD agents than Computers on busy shifts. This (along with the fact that RDP is slow at logging in/out and the fact that it's not very obvious who's account is logged in) often means that our agents are not logged into their ow...
    Joe Warriner 4 months ago in Front Desk 0

    Inbound calls auto open owner/reservation profile

    By connecting phone lines to RDP, search the owner index or reservation index with caller IDs (or owner number typed via keypad by the owner) to pull up their profile. This would be useful in most departments - reservations desks could pull up and...
    Amber Verville 2 months ago in RDPWin 0

    Ability to favorite freqently used reports

    I think it would be useful to have the ability to "flag" or "favorite" frequently used reports. Sometimes those needs may change, so a way to quickly favorite or unfavorite them could prove useful
    Guest 6 months ago in Reporter 0

    Add an e-mail when certain night audit warnings are ignored

    It would be beneficial for management to receive an e-mail if the person running night audit ignores/skips a critical step
    Guest 7 months ago in Night Audit 0

    IRM reservations with 2 rate plans

    The ability for guests to reserve a room through our website, that could have two rate plans during their stay. For example, weekdays in May, Sunday through Thursday nights, the rate plan available for booking is the Rack rate plan. On weekends, w...
    Nikki McCabe over 1 year ago in IRM 0