Resort Data Processing - Ideas

The goal of this portal is to:

  1. Collect your suggestions and ideas on Resort Data Processing features

  2. To better understand your priorities

  3. Review your ideas when planning the Resort Data Processing roadmap

  4. Update you on the features being considered and implemented in future releases

Note: Ideas submitted to this portal are for collaboration and brainstorm for future releases. This portal is monitored but it not to be utilized as a support ticket system. We will facilitate a professional code of conduct to create meaningful discussion around product development. If you require customer support please email support@resortdata.com or visit https://support.resortdata.com.

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Showing 29 of 29

Arrivals 'Calendar' should not populate the arrivals until you select a date

Currently, when you go to the next month using the ► on the calendar in the 'Arrivals' tab, it refreshes the page and displays all of the arrivals before you can select a date. If you want to go forward 2 months, you can't just click the ► twice, ...
Joe Warriner 3 days ago in Front Desk 0

Cancelled Reservations are more clear

We often have lots of 'Linked Reservations' connected to a group leader. It's hard to see which ones are cancelled and which are active at a glance, it would be nice it the cancelled ones were grey or strikethrough text or maybe just a [☑ Hide Can...
Joe Warriner 3 days ago in Front Desk 0

Tick-able [Daily Charges] from the tab.

I love the new feature to change comments by clicking the [Change Comments] button on the [Comments] tab (rather than opening up the reservation every time).Could you do the same with the [Daily Charges] tab? (Make it editable so we don't need to ...
Joe Warriner 3 days ago in Front Desk 0

'Default Email' should be a radio button

Currently you have to select 'No' on the old email address and then 'Yes' on the new one to change a default email address. It would be nice if it was just a radio button 🔘︎ which requires one click rather than 4.
Joe Warriner 3 days ago in Front Desk 0

Add the [Display Group] button to Res Analysis

This button is available in Arrivals, Departures and In-House but is missing from Res Analysis.
Joe Warriner 3 days ago in Front Desk 0

Arrivals & Departures button show remaining rooms

The [Arrivals], [In House] & [Departures] sections in the taskbar could show the remaining number of Arrivals/Departures.. eg. [F6 Arrivals (5)] [ F7 In-House (120)] [F8 Departures (5)]
Joe Warriner 3 days ago in Front Desk 0

Move Authorizations to another Reservation

The ability to move a Credit Card Authorization (Security Hold/Credit Limit) to another reservation. Currently, we take a Security Auth when the guest checks in, but if the guest then books a consecutive stay (through Expedia etc. rather than just...
Joe Warriner 3 days ago in Front Desk 0

Quick login/logout (switch user) option

We usually have more FD agents than Computers on busy shifts. This (along with the fact that RDP is slow at logging in/out and the fact that it's not very obvious who's account is logged in) often means that our agents are not logged into their ow...
Joe Warriner 3 days ago in Front Desk 0

Link CC to a Folio Type

It would be nice if CCs and VCCs were linked to the folio for which they were added, so when an Expedia VCC is added to a reservation, it's added to the M folio (group folio) and is the CC used when charging anything to the Group folio. Similarly,...
Joe Warriner 3 days ago in Front Desk 0

Quicker Room Assignment

A few ways it could be sped up:• an option to right-click & 'Assign Room' without opening the reservation (from the 'Arrivals' tab & 'Reservations Analysis' page)• Having the [Room#]/'Available Rooms' window auto-fill with the options with...
Joe Warriner 3 days ago in Front Desk 0